KOCH PORTFOLIO OF PRODUCTS AND SERVICES

PLANNING ▪ IMPLEMENTATION ▪ SERVICE

We can offer our customers an all-inclusive service for robot systems and complete turnkey systems covering everything from developing solutions, to implementation, installation, commissioning, training and after-sales service for the entire life cycle of the system.

Instrumental in bringing projects to a successful conclusion is our proactive KOCH project management. Project management starts with preparing an offer and ends with the successful final acceptance by our customer. Proactive project management also means regularly checking that deadlines are met and carrying out quality assurance controls so as to ensure the project goals are achieved. In particular this includes conducting a safety assessment, drawing up a risk analysis and documentation in accordance with the machinery directive so that these can be handed over in good time for customer-employee training and before final acceptance.

In addition to KOCH project management, a key element is also our KOCH quality management covering everything from preparing the offer, to design, quality audits at the suppliers’ premises, internal factory quality approval and the factory acceptance test by the end user in accordance with DIN ISO 9001:2008.

The three pillars of our portfolio are planning, implementation and service.

PLANNING
IMPLEMENTATION
SERVICE

PLANNING

Meticulous analysis of the task at hand and of our customer’s parameters is the basis for developing the optimum application-specific solution. This includes feasibility studies with simulations and pilot tests in our robot test hall.

SOUND ADVICE AND PLANNING

  • The goals of our planning engineers are:
    • maximum, long-term strengthening of our customers’ competitive position
    • high system availability
    • high level of flexibility to allow for any future changes in the products and packaging units
  • Even in the planning phase, system safety coupled with protection of the personnel in accordance with the machinery directive has top priority.
  • Planning upgrades/modernisation of existing systems, including those of other manufacturers.

FEASIBILITY STUDIES

  • Studies and tests as to the feasibility
  • Simulations and trials with our customers’ products/packaging units in our robot test shops

PLANNING CONTRACTS FOR ENGINEERING SERVICES

Thanks to our long-standing expertise in our specialist field, we are able to offer our customers the following advantages:

  • high degree of planning reliability
  • determining the results with alternatives and cost estimates as the basis for making decisions
  • short planning times and low costs

IMPLEMENTATION

Our engineering team design and construct robot grippers as well as any special designs which are required.

The programs for robots, SPC systems and interfaces feature a modular architecture and are implemented by our electrical engineering and software teams.

Once the special designs and key modules have been successfully tested in our assembly shops, the complete system with all its electrics is set up by our team in our customer’s factory.

DEVELOPMENT AND DESIGN

  • Ever new developments and continual improvements are the guarantee for high-performance and high-availability end-to-end solutions.
  • Robot grippers and all special designs developed by our design and development team.
  • Increased use of tried-and-tested standard modules for special designs.
  • Carrying out safety assessment and risk assessment.

SOFTWARE DEVELOPMENT FOR ROBOT AND FULL SYSTEM CONTROL

  • Modern complete solutions linked to higher-level process control systems → implementation of advanced, primary control systems with all the necessary interfaces, for instance to the higher-level systems PPC, SAP, PDA, as the basis for fully automatic operation.
  • By using standardised software modules for robots and system controls, the benefits we can offer our customers are:
    • swift and inexpensive programming
    • maximum operational reliability and minimum error rate
    • high system availability
  • Standardised interfaces to all system components, such as filling machines, machines for securing the load, marking systems, carriers, cartoning machines and image recognition systems.
  • Simple operation for the operator and service personnel thanks to graphical visualisation and optical signals.

PRODUCTION, ASSEMBLY AND FAT

  • Continually carrying out deadline and quality assurance checks at our selected, mostly long-standing suppliers for production parts, bought-in items and complete pieces of machinery.
  • The modules are put together in our assembly shops by our experienced craftsmen, who later install the entire system at our customer’s premises.
  • Test set-up and trial runs of all special designs and key modules for mechanical and control systems and software in the KOCH assembly and test shops until the successful, final quality inspection and the factory acceptance test (FAT).

FINAL ASSEMBLY, SET-UP AND TEST MODE, COMMISSIONING

  • Mechanical and electrical assembly/installation by the KOCH specialists.
  • KOCH staff (in the specialised fields of control systems, mechanical assembly and production start-up) ensure everything runs smoothly until successful production start-up and the system is handed over to the customer.
  • Site acceptance test (SAT)

SERVICE

Grasping more, moving more – around the clock and around the world! Just one system delivering high performance for its entire lifecycle will make sure that you remain competitive and can concentrate on your core business. That’s why our service concept uncompromisingly focuses on not allowing problems and system downtimes to arise in the first place. The basis for this is a regularly well-maintained system.

MAINTENANCE WORK

We regularly carry out maintenance work on robots and systems so as to minimise breakdowns and malfunctions. What’s more, we will also inspect the safety equipment and devices to make sure your employees are properly protected at all times.

REPAIRS

Even if your system should need repairing, we’ve got the solution. We will carry out the repair work at your premises so that your production processes can be restored to customary full operability as quickly as possible. Our service team can even carry out program modifications if an error has been detected.

MODIFICATIONS/ADD-ONS

Your system is precisely customised to your present needs. To make sure it stays that way once it has been installed and commissioned, there is a high degree of flexibility built into the design. Should you have any product extensions or company-specific requirements at a later point in time, we will gladly provide you with every support and devise a plan of action for their implementation.

SERVICE-HOTLINE

You need help or support? Then simply call us! Our service hotline is open to all our customers generally for a full eight hours from Monday to Friday. If you have a service contract with us, you can even reach us around the clock – seven days a week, in fact.

KOCH service number: +49 2689 9451-999
Mon. – Thurs. 8.00 am – 16.00 pm, Fri. 8.00 am – 15.30 pm

TROUBLE-SHOOTING

In the event of any sudden system malfunctions or failures we can provide technical support on the telephone or by means of remote maintenance. If it is not possible to completely solve the problem, we will plan the further steps to be taken with you and if needs be send our team to carry out repair and maintenance work on-site.

TRAINING

We train your personnel – from the system operator to the maintenance technician. The individual training sessions we offer can be held either at your premises or in our company in Dernbach. With your staff properly trained, your system will run even more smoothly!

SYSTEM SAFETY

We will also continue to support you after your system is up and running to make sure that your company meets all the requirements for maintaining a high level of safety. That’s why we carry out both the first and the repeat inspection for you in accordance with the Operational Safety Code. Additionally, we can review in detail and give you comprehensive advice on any modifications planned to existing installations.